Frequently asked questions

Still have questions? Reach out at info@medpep.com.au

MedPep provides researchers, universities, and biotechnology organisations with high-quality research compounds backed by independent testing, Certificates of Analysis, and rigorous quality standards. We combine reliable products, transparent documentation, and dedicated support to help researchers source materials with confidence.

We are able to maintain the highest standards of research peptide quality through our streamlined supply chain and close manufacturing partnership with YC Peptides. This relationship provides complete oversight of production, batch traceability, and quality control, ensuring the integrity, consistency, and reliability of every product supplied by MedPep.

Materials supplied by MedPep are strictly not for human consumption and are intended solely for scientific, laboratory, and educational research applications. To support the highest standards of research integrity, every batch is independently tested and accompanied by a Certificate of Analysis (COA), ensuring researchers receive verified, high-quality materials they can rely on with confidence.

All orders include parcel tracking for both standard shipping and express. You will recieve your tracking number within 12 hours of placing your order.

You can reach our customer support team via email or through the contact form on our website. We typically respond within 24 hours.

info@medpep.com.au